Hospital Policies

Appointment Policy

We usually work by appointment in order to provide each patient and scheduled surgery enough time. Emergency situations are always given precedence, thus a few appointment delays are unavoidable. Please understand that we sincerely try to see every client on schedule.

Even though we go out of our way to help patients feel at ease during visits, they occasionally experience anxiety around unfamiliar faces, strange environments, and other animals. This is one of the reasons we request your cooperation with our Patient Arrival Policy below.

Patient Arrival Policy

Please utilize species-specific waiting rooms, and all dogs must be leashed and under control when in the waiting area or exam rooms for your protection and the protection of others.

All cats must be presented on a leash or in a suitable cat carrier.